What Our Customers Say
I am from GA and placed an order for a sectional before making a 2 week trip to Oregon. Sadly, the fabric I chose was not available and I was in a complete panic due to a time frame I am on!! Emmett, without question, pulled out fabric swatches for me to look at and was patient as I thumbed through over and over to pick a new one. M. Jacobs made no money from helping me today and didn’t bat an eye. Thank you for your knowledge on my choice, your kindness (since I am southern, totally felt at home!) and allowing me to “use” you!!
I’ve furnished 2 homes now from M. Jacobs – my original living room set is still in great shape after 12 years, 3 kids and now 2 grandkids. My newest addition is an absolutely beautiful copper-top dining set. The sales and warehouse team in Bend are top notch – I won’t shop anywhere else!
Purchased a Serta mattress back in 2012 and a coffee table. Both still look like the day I purchased them. Their staff was friendly and helpful in the purchasing process. Would recommend them to any family or friend.
I purchased my living room set from M Jacobs and I LOVE it. I had back surgery and needed a chair that was easy on my back. The sales staff helped me find the perfect one. I can sit and relax comfortably now. Unfortunately about a month in my coffee table showed some manufacture defect. They didn’t have any more in stock but they ordered me a new table. Within a month I had my new coffee table. They even ordered us new cushions for my sofa because I mentioned they were getting a little soft. They definitely stand behind their product. Great customer service. I will tell my friends to go there.
M. Jacobs Furniture
Maurie Jacobs grew up in Chicago with dreams of owning his own retail store. So, when he and his wife Sylvia moved to Eugene, Oregon as newlyweds – they embarked on a lifelong journey in furniture retailing with the opening of Sterling Furniture. Sterling was so well received, it soon became clear, that the city was ready for bigger and better things in furniture. The concept of a full line, top brand name home furnishings center was born – and took shape in the form of M.Jacobs fine furniture in downtown Eugene. With two floors and 50,000 square feet of showroom space – the M.Jacobs store drew customers from around the state, and provided services like complimentary decorating, easy parking, credit terms, and free statewide delivery.
In the early 60’s, daughter and son-in-law, Sheila and Mike Schwartz joined the business and were instrumental in the growth to the present 5-store family. M.Jacobs full-line store in Bend, Oregon in 1980, then the Gateway store, which is now Michael’s Leather & Oak -seeing the potential of regional freeway traffic in the Gateway area, the Schwartz’s opened Broyhill Home Collections – bringing one of the most popular names in fine home furnishings to an upscale store in 2000. Furniture Factory Outlet was added to provide factory closeouts and clearance priced merchandise, also in the Gateway area. Finally, the three bedding stores America’s Mattress we added.
Today, the M.Jacobs family of fine stores offers all price ranges, all styles, and the foremost names in furniture. Service continues to be a priority with free statewide delivery, in-home decorating consultation, instant credit and easy credit terms, and much more. And, Mike and Sheila Schwartz have continued Maurie and Sylvia Jacobs’ tradition of community involvement and dedication.
For more than 75 years, the M.Jacobs family of fine stores has led the way to beautiful homes in the northwest!